After eight days of being offline, our Internet connection was restored last Thursday. Well, it’s about time that Destiny act on our problem.
Everyday we try to call them to follow up their action for our problem and their generic answer was: “An engineer will be coming over today to check the problem.” And for eight days, we have been receiving that answer from them and so it is only about time that an engineer would really come to the office to check on the problem.
And in just thirty minutes they were able to fix it. Imagine, if they only sent an engineer on the first day that we reported the problem, then our connection might have been restored right away.
In fairness since they restored the connection, the Internet is much faster. Not like before when I can’t even open Yahoo mail since it will always timed out. Let’s see how long will their service last before we have any problems again.
Everyday we try to call them to follow up their action for our problem and their generic answer was: “An engineer will be coming over today to check the problem.” And for eight days, we have been receiving that answer from them and so it is only about time that an engineer would really come to the office to check on the problem.
And in just thirty minutes they were able to fix it. Imagine, if they only sent an engineer on the first day that we reported the problem, then our connection might have been restored right away.
In fairness since they restored the connection, the Internet is much faster. Not like before when I can’t even open Yahoo mail since it will always timed out. Let’s see how long will their service last before we have any problems again.
0 comments:
Post a Comment